Overview

Tools & Solutions was established in 2009 with a goal to become a leader in assisting foreign business operations in Saudi Arabian Market. Our main goal is to help you navigate complexities of Saudi Arabian regulations, labor, cultural and business environment; we will be with you every step until you overcome the registration, compliance, hiring and administrative barriers common to conducting business in Saudi Arabia.

Specialties

Company Registration & Administration Services, Business Centers & Office Management, Human Resources & Recruitment, and Business Processes Outsourcing.

We have an excellent Opportunity for Calypso Consultant to work with us “A leading provider of technology services required for businesses and organizations worldwide”.

• Troubleshoot and provide resolution/work around for incidents raised by application users
• Provide users with assistance in problem determination and resolution; escalate problems as specified by the Service Levels
• Participate On-Call support beyond business hours on rotation, for priority 1 issues as necessary
• Coordinate with Level 3 support team for the issues requiring code changes.
• Total Experience: 3- 10 years